To pay for her sick daughter’s medical expenses, Olivia decides to work at a new call center situated in an old Manila building in the middle of renovations.As both work and family life take a toll on her, she starts experiencing hauntings from the ghost of a young girl named Nerissa who seems to have a history with the building. Olivia soon discovers that Nerissa has taken a liking to her, has followed her home, and is slowly taking over her daughter’s body. Olivia must find out what Nerissa wants and appease her spirit before it is too late.